adaptability to different personality types 1 year call centre experience in the igaming sector .
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
progress of students across multiple external and internal academic platforms The reporting of student progress progress via an improved Student Dashboard. DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Scoping and implementation Selection of best practices and approach to both the student database and reporting dashboard Scoping of product (housing student data) The Learning Management System (housing learning content) The Student Dashboards Dashboards (showing student academic progress) Oversight to the company's IT team, positioning employees in areas
progress of students across multiple external and internal academic platforms The reporting of student progress progress via an improved Student Dashboard. DUTIES & RESPONSIBILITIES, NOT LIMITED TO: Scoping and implementation Selection of best practices and approach to both the student database and reporting dashboard Scoping of product (housing student data) The Learning Management System (housing learning content) The Student Dashboards Dashboards (showing student academic progress) Oversight to the company's IT team, positioning employees in areas
Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Internal Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding
international educational standards and supports students on their reading and writing journey. We are seeking Software Engineer to join their mission of unlocking student success and building the future. You will be part innovative technology and make a significant impact on students' learning experiences worldwide. $85000 - $105000
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience