a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager ensuring the efficient and effective delivery of services within a Data Centre environment. The position overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
identifying and managing risks arising from own department. Support standardized delivery processes. Improve problems, correcting actions and by improving team results. Deliver best practice services, and meet business IT collaboration. Monitor and manage client, service providers, partners and other stakeholder expectations actions through building trust and respect by department members, direct reports and managers. Ensure year are achieved within planned budget. Deliver services to stakeholders by meeting and exceeding client
UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION NUMBER: technology department on problem areas, managing client expectations. KEY RESPONSIBILITIES: 1. Service Desk telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable to ensure resolution by assigned agent within service level. Manage incident until completion. Identify hardware, software, and network problems within service level by applying applicable process. Install,
UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION NUMBER: technology department on problem areas, managing client expectations. KEY RESPONSIBILITIES: 1. Service Desk telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable to ensure resolution by assigned agent within service level. Manage incident until completion. Identify hardware, software, and network problems within service level by applying applicable process. Install,
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or equivalent qualification recognized by the Department of Higher Education & Training. React Native beneficial .NET Core will be advantageous Restful service experience beneficial
or equivalent qualification recognized by the Department of Higher Education & Training. Techstack: beneficial .NET Core will be advantageous Restful service experience beneficial Salary up to R 75 000 benefits
with various business units and making sure each department meets the needs of its clients and customers solutions Liaising with internal Green Office departments to achieve and secure new MPS clients Identifying
with various business units and making sure each department meets the needs of its clients and customers solutions Liaising with internal Green Office departments to achieve and secure new MPS clients Identifying
Manage communication with cross-functional departments efficiently, including product project status