continually refining to ensure optimal performance ● Rating analysis and investigation ● Perform margin analysis products/plans ● Implement necessary updates to customer rating ● Participate in cross functional partnerships catalogues ● Maintaining and updating call charge rates ● Ensuring that prefix lists are maintained ● Creating Qualifications, Experience and Skills ● Bachelor's degree plus 10 years of ISP/Telco billing operations or an equivalent experience ● 8 - 10 Years in a technical VoIP billing role in a service provider environment ● 8 - 10 Years working
story. Qualifications, Experience and Skills 8 - 10 Years in a technical VoIP billing role in a service cloud etc) 8 - 10 Years working experience with Linux / Unix based operating systems 8 - 10 Years experience What will you be doing? Billing System Management, Rate Management, Billing Process Optimization, Customer
spearheading strategic initiatives to ensure the highest level of satisfaction and success for our clients related field (Master's degree preferred) Proven 10 years' experience in a managerial role within the contracts Minimum Desired Experience: Minimum of 10 years of relevant experience in the ICT sector,
Computer Science, Engineering, or a related field. 8-10 years of experience in a senior technical role. Experience periods of usage, and consider security at its highest level (third-party attacks, data protection etc)
the remote support team.
the remote support team.
the remote support team.
shift • Ensure the quality of service is of the highest standard at all times • Executes tasks in order meetings with all stakeholders to plan Qualifications: Grade 12 Relevant IT Certificate/Diploma Experience: 1-2
exceptional customer service and maintaining the highest safety standards.
What you’ll Qualifications:
Other information applicable
CITY SALARY MARKET RELATED Minimum requirements: Grade 12 Qualification in either CompTIA A; CompTIA N (biometric scanner) Desktop/laptop support for Windows 7/8/10/11 & MS office Autodesk Admin console (user accounts