productive IT environment, and ensuring a high level of customer satisfaction and operational efficiency. Your resolving hardware and software issues in line with customer SLA. Manage the ticketing system by prioritising Documentation, Backup and recovery skills Excellent customer service, stakeholder management and communication
required data architectures, functionality and services. Identify suitable KPI's and measure and manage request for and development of all Integration Service objects with a view to regulate the use of implemented gathering sessions with internal and external customers. Manage the design, validation, configuration