of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter and BMC) Computer
Admin, member of the Drawing Team, part of the Centre of Excellence or a Solutions Specialist. We are
databases while ensuring high levels of data availability. This individual is also responsible for developing policies and procedures to ensure the integrity and availability and recoverability of databases and their accompanying
report • Monthly network health report for the data centre • Daily change meeting (8AM) – updates on sites