- Enhancement of triage process and first time resolution along with proactive parts recommendation    - Enhancement of triage process and first time resolution along with proactive parts recommendation
delivery of high-quality designs that meet user needs and business goals. User Interface Design: • Create User Experience (UX) Research: • Conduct user research and analysis to understand user needs, behaviours interaction models that enhance the overall user experience. • Work closely with UX researchers to translate Graphic Design, HCI, or related field. • Proven experience as a UI Designer with a strong portfolio showcasing
support to our global customer base covering multiple time zones. To ensure all incoming incidents are responded Science or related discipline or suitable industry experience • A strong interest in Ecommerce, software applications skills quickly and adapt to complex systems • Some experience of Business software applications • Must be able Previous experience working with online retail business and eCommerce systems support • Experience working business software and eCommerce systems • Commercial experience in customer service R344k p/a Benefits