adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining willing to work in shift schedules and during weekends ABOUT US EXL is the indispensable partner for
technology
collaborative environment.
The role is shift-based + weekends.
Responsibilities:
Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure a process-oriented environment Willing to spend time developing and learning new skills outside of the
collaborative environment. The role is shift-based weekends. Responsibilities: Provide technical support and process-oriented in approach to work Willing to spend time developing and learning new skills outside of the
collaborative environment. The role is shift-based weekends. Responsibilities: Provide technical support and process-oriented in approach to work Willing to spend time developing and learning new skills outside of the
Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure a process-oriented environment Willing to spend time developing and learning new skills outside of the
Type: Contract, expected to work Full-Time hours
Primary Industry: South Africas # Local Beverage Partner.
As part of shaping our robust Talent pipeline, a vacancy technology
adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining willing to work in shift schedules and during weekends ABOUT US EXL is the indispensable partner for
projections as needed to ensure optimum staffing at all times Creates, maintains and updates the Capacity plan situations and providing staffing, scheduling and Real-Time Adherence solutions Protects the organization's Excellent skills in forecasting, scheduling and real-time management a must Strong organizational skills to effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining willing to work in shift schedules and during weekends ABOUT US EXL is the indispensable partner for