standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Demonstrated improvement initiatives within contact center or Managed Service Provider (MSP) environments.
interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed
communication across multiple jurisdictional client service teams and levels of the organization
Analysis
of policies and procedures to the defined Fund Service Matrix
Gap analysis between existing Group
all seniority levels of jurisdictional client service teams
Training
Facilitate and provide
experience within the Financial Services industry
Min 5 years Financial Services industry experience
Working
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
Yearning for More in Your Career? iOCO Infrastructure Services Invites You to Explore Possibilities. We are seeking such as Mimecast's email and data security services.
This position focuses on understanding knowledge of Mimecast's email and data security services.
Revenue, billings and AR on projects
· Ensure legal and contractual requirements are met
· Ensure
presented to Board of directors
· Ensure service levels are met and any non-conformances addressed
· Ensure Client Satisfaction and Service Excellence
· Ensure Client Audits are produced
Managers and responsible contract persons to effect service delivery
· Ensure all contract risk is managed
· Good understanding of legislation and legal requirements of corporate operations
· General
of the test object To comply with contractual, legal, or regulatory requirements or standards, and/or
Our client within the Financial Services Industry is currently seeking a Senior Solution Architect to technologies i.e Amazon Web Services (AWS), Microsoft Azure as well as key cloud service deployment models 5
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software supporting all technology operations, driving service improvements in technology systems and processes ensure the efficient resolution of incidents and service requests. · Establish and maintain operational
CyberPro Consulting is a professional services company servicing the South African, European and Australian Oracle. We offer the highest quality professional services at competitive rates combined with flexible engagement turnkey options to onsite contractor services. CyberPro's services: 1. AWS and Microsoft Azure 2. Software supporting all technology operations, driving service improvements in technology systems and processes ensure the efficient resolution of incidents and service requests. · Establish and maintain operational