are seeking a dynamic and results-driven Account Manager with expertise in Cyber you’ll do:
The Cyber Security Account Manager plays a pivotal role in fostering strong of Mimecast services.
existing systems, just like a spy blending into the shadows.
Analyzing mission-critical requirements and
& MS office
Autodesk Admin console (user accounts & license management)
Printer support
/>Software installations/PC Configurations
User account management
Video/Audio conferencing support
customers Experience working as a senior client/account management in a professional services/consulting services/consulting organization to include managing an account P&L of > $5 Mn. Demonstrated experience driving management Experience working as a senior client/account management in a professional IT services/consulting services/consulting organization to include managing an account P&L of > $5 Mn. Demonstrated experience driving
serving as their go-to person. Navigate client accounts with ease, smoothing out any bumps and ensuring roles like Customer Success Manager or Technical Account Manager. Strong technical proficiency, especially on delivering value and meeting commitments. Accountable for managing multiple projects and ensuring client parvana.co.uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
dependent on experience Duties: Deliver on and be accountable for auditing and documenting the process and pass to Account Management colleagues. Achieving Company business objectives in managing account relationships
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies
company desktops and laptops Disables expired accounts by following up with HR monthly on terminations/separations and software matters Timely creates user accounts, user account administration, files rights management
contractual communication is in place via the Key Account Managers
· Ensure PER reports are produced
Client Feedback is effective
· Manage Key Account Managers and responsible contract persons to effect
the business strategy is executed via the Key Account Managers
Grow Clients and new Business/Contracts·
Clients
· Provide oversight and guidance to Key Account Managers during tender/bid compilation
Develop
Labour Relations
· Understanding of financial accounting and billing systems and structures
· Understanding
Ensure team accountability for production issues and delivery
Craft and maintain a coherent
outcomes
Provide vision and direction, foster accountability, and ensure team cohesion
Maintain personal