adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent scenarios and provide overtime requirements/voluntary time off to ensure efficient and effective staffing Reports must • Excellent skills in scheduling and real-time time management a must • Strong organizational skills effectively prioritize workload in a fast paced, real-time and frequently changing environment while remaining adherence to strategy Monitors the inbound queue real-time while tracking, documenting and communicating agent
enjoyed considerable success in Australia and other part Client Details: Our client is a leading provider power of infrastructure-as-code (Terraform, Ansible, Chef). Master monitoring and logging tools (Prometheus
similar) is advisable:
is advisable:
the following (or similar) is advisable: Ansible Chef Puppet Foreman Rundeck Redis (cache) Graylog Harbor
is advisable:
similar) is advisable:
data-centric projects, ensuring they are completed on time, within scope, and within budget. The ideal candidate and mitigate project risks and issues, ensuring timely resolution.
You will be part of a consultancy, working with some of the most
Specialist wanting to seize an opportunity to be part of a dynamic and growing team in the Western Cape candidate with excellent interpersonal skills. A major part of the role will be to support the partnership growing lent communication skills
to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll customer queries and updating tickets with SLA time