Functions Responsible for designing new processes for QC functioning to meet client specific requirements; requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)
Functions Responsible for designing new processes for QC functioning to meet client specific requirements; requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs Responsible Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements domain being aligned to healthcare Knowledge of quality systems (ISO, COPC) preferable Soft skills (Desired)
Bank business model Best practices for Quality Assurance (QA) Object Orientated Development environment
monitoring tasks. Work closely with development, QA, and operations teams to ensure seamless integration
Solid understanding of: Best practices for Quality Assurance (QA) AWS/Azure cloud components and cloud vs
Solid understanding of: Best practices for Quality Assurance (QA) AWS/Azure cloud components and cloud vs
understanding of:
with cross-functional teams, including developers, QA engineers, and project managers, to ensure the smooth
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets
documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets Attrition within target levels Improvement in quality and productivity Customer Satisfaction Any other documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate adherence to process guidelines as per agreed quality standard on all SOPs Ensure that the assigned targets