normal hours. Must be prepared to work shifts (rotational day & night). Ability to quickly adapt to changing
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced system testing and implementation Manage support calls to ensure user support and that high service levels
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
and support the various partners within the MD Centre of Excellence, external suppliers, and third parties Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
join their growing team. Please note: this is a shift based in-office role. As a CRM Automation Specialist means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) / 4am