Responsible for providing first and second line technical support and installation of NEC systems, troubleshooting and complaints Perform second and third level support for day to day operations. Evaluate, implement
provide technical support to a company's strategy, examine market opportunities and support negotiations in balance sheet, income statement, cash flow and bottom line. Conduct appraisals of tangible (tangible and intangible
team. Serve as the first point of contact for IT support within the organisation. Install, configure, and upgrading antivirus and firewall software. Provide support to staff encountering challenges with computers Minimum of 2 years relevant experience in an IT support role. Strong troubleshooting and problem-solving
and relevant software applications as well as supporting a network of desktops, servers and associated Provide 2nd and 3rd level technical support to the desktop support team Assist the desktop team where equipment and software, and provide break/fix support, advice, and assistance to users. Provide technical Maintain a high degree of customer service for all support queries and adhere to all IT Service Management older than one day Arrange for external technical support where incidents cannot be resolved in house. Monitor
Responsibilities Daily IT technical desktop level support to the agents in the call centre Handing the daily seeking technical assistance over the phone or email Support the remote troubleshooting through diagnostic techniques issues to the iSON Global NOC for the L2 and L3 support Record events and problems and their resolution scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters experience as a help desk technician or other customer support role Graduate with specialization in Information
Must have their own Vehicle. Troubleshoot Desktop Support Installations Asset management Matric A/N/MCSE
Must have their own Vehicle. Troubleshoot Desktop Support Installations Asset management Matric A/N/MCSE
contract. Understanding the strategic goals and the supporting business architecture. Obtaining and understanding Departmental agility, resilience and enablement will be supported by having timeous and relevant information sets
segment. You will have to design, develop and support solutions based on the below frameworks & technologies
Highly experienced at designing, developing, and supporting solutions Highly experienced at writing medium notice applicable) Submit your CV in MS Word & supporting documents to caileandivergentrecruit.co.za Contact Highly experienced at designing, developing, and supporting solutions Highly experienced at writing medium