Responsible for providing first and second line technical support and installation of NEC systems, troubleshooting day to day operations. Evaluate, implement and train in new technologies to enhance the service offering Working with 3rd party vendors Working in Service provider environment Understanding methodology of voice
He/she will work with the outsourced service providers recommending and implementing new systems and Availability Management and reporting (Server, LAN, WAN) Provide 2nd and 3rd level technical support to the desktop and software, and provide break/fix support, advice, and assistance to users. Provide technical direction efforts with Third-Party service and maintenance providers as necessary to keep end user computers and software
Wire speed systems is Cybersecurity Solutions provider which operates across multiple industry verticals
and upgrading antivirus and firewall software. Provide support to staff encountering challenges with computers
operational documentation for the application Provide primary support for installation of application set by management as it relates to team goals Provide technical expertise and guidance to production
desk technician for our Port Elizabeth Office to provide fast and useful technical assistance on computer and undertakes scheduled maintenance upgrades Provides 24X7 IT support in the call centre on hardware
data protection. Analysing documentation and providing time estimates for tickets. Frameworks / Skills:
infrastructure, ensuring its security and reliability, and providing technical support to our employees. Install, configure
M&A (merger and acquisitions) analyst is to provide technical support to a company's strategy, examine
enhance understanding of the D&A environment Provide input to the Architect during the compilation of