overall performance of the regional Time & Attendance technology systems for all operations. Evaluate Manage all licensing exposure within the Time and Attendance infrastructure. Provide experienced (Level 3) for IM service specialists concerning Time and Attendance for all Access control Infrastructure. Manage the Time & Attendance environment. Manage costs associated with Time & Attendance transparently global service delivery review with the Time & Attendance vendors, with input from the regions. Act as
Requirements:
Internal and External Company Customers
- Attend IT incidents and requests.
- Configure new
verification.
AV Support
- Attend to AV requests.
- Attend to 1st line AV problems and escalate
end-users, addressing hardware and software concerns. Attending hardware and software support calls. Troubleshoot
and patches that apply to the environment
Attend to maintenance calls from business via System Administrator document libraries, source control and email.
Attend meetings to understand customer requirements, make
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
both written and verbal Maintain an acceptable attendance record Maintain a cooperative working relationship
defects.
known errors in systems and services are being attended to and escalated