Senior Copier Technician to join their Service Department as soon as possible. JOB DESCRIPTION: The Copier contributes to the success of the Service and Technical Department by providing customer service and technical support notes and all paperwork necessary for service department to run according to company rules. Building of daily jobs to be completed Going for sufficient training on new copier machine models Do preventive maintenance Project and protect a positive company image EDUCATIONAL REQUIREMENTS: Grade 12 with Mathematics CompTIA
Junior Copier Technician to join their Service Department as soon as possible. JOB DESCRIPTION: The Copier contributes to the success of the Service and Technical Department by providing customer service and technical support notes and all paperwork necessary for service department to run according to company rules. Building of daily jobs to be completed Going for sufficient training on new copier machine models Do preventive maintenance Project and protect a positive company image EDUCATIONAL REQUIREMENTS: Grade 12 with technical or computer
purposes. • Managing multiple cases simultaneously. • Training junior staff members (if required). • Providing drills and install trunking. • Education: Matric (Secondary Education). Qualifications would be advantageous
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documentation and delivering customer and staff training where required OFFICE BASED Covering support hours customers' expectations. Deliver on promises Provide training to members of the team to maintain standards Ensure Management: Take accountability for cases in the department, mitigating risks and providing support and escalation team Team Working, acting as technical lead in department, manage continuous improvement activities/projects
requirements Training and certification will be mandatory as prescribed by the company EDUCATIONAL REQUIREMENTS:
Back-end Rejections reports from the fund control department and report and implement rules/checks to reduce reduce the high impact RMR's or rejections. Train funds and 3rd parties on MK processes and systems. Internal implementations that require testing. Ensure all affected departments are up to date with the status of all actions Relationships. Ensure that the Customer Care department understands new implementations in order to resolve and OA team on a monthly basis. Support other departments by providing timeous feedback on documents requested
Back-end Rejections reports from the fund control department and report and implement rules/checks to reduce reduce the high impact RMR's or rejections. Train funds and 3rd parties on MK processes and systems. Internal implementations that require testing. Ensure all affected departments are up to date with the status of all actions Relationships. Ensure that the Customer Care department understands new implementations in order to resolve and OA team on a monthly basis. Support other departments by providing timeous feedback on documents requested
cutting-edge. Provide comprehensive technical support and training to brokers and agents. Spearhead risk management including budgeting and expenditure within the department. Requirements: RE 5 certification. A BCom degree
support including pump commissioning, end-user training and product condition monitoring. The identification 3 to 5 years' experience in a similar role or department Valid Driver's Licence Must be healthy and able