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Change Management Consultant

Johannesburg  600 Hourly

Management Team, Merchants Department, Impacted Call Centre Agents.

  • Merchant Socialisation: Socialisation Socialisation sessions with merchants to inform and educate them around the changes in process with the as well as issues and challenges faced by the merchants.
  • Feedback around user experience to the

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    • Contact Centre Agent Alberton

     Altron FintechAlberton

    all interactions on internal system Assist with merchant queries telephically Assist with billing and settlement

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