internal and external customers and monitor service delivery teams to ensure agreed targets and quality standards
Roles and Responsibilities:
Configuration specialist is a member of the IT Service Delivery management team whose mission is to provide uninterrupted management processes, functions, and overall IT service delivery. Service Management Participate in efforts to support the operation of end-to-end IT services delivery and management processes. Build documentation in using metrics to measure and model service delivery and drive continuous improvements. Effective in
regarding pricing, delivery dates and payment terms; Determining lead times for the delivery of materials needed projects; Organising the delivery of materials; Co-ordinating with the delivery team to ensure that materials supplier records, documentation, invoices and delivery notes. Experience and Knowledge 2-3 years procurement Management Certification is advantageous. Valid driver's licence and access to a car. Skills and Knowledge
regarding pricing, delivery dates and payment terms; Determining lead times for the delivery of materials needed projects; Organising the delivery of materials; Co-ordinating with the delivery team to ensure that materials supplier records, documentation, invoices and delivery notes. Experience and Knowledge 2-3 years procurement Management Certification is advantageous. Valid driver's licence and access to a car. Skills and Knowledge
with stakeholders which aligns with business key drivers. Ensure strong value proposition is present in Operations Development resources to prioritise delivery items in line with business priorities. Ensure Ensure sprint planning includes priority items and delivery timelines is recorded . Process Mapping and Implementation as liaison and key stakeholder within project delivery and testing of phases to implement business requirements how platforms will be supported in future once delivery is completed, ensure project office hand over
with stakeholders which aligns with business key drivers. Ensure strong value proposition is present in Operations Development resources to prioritise delivery items in line with business priorities. Ensure Ensure sprint planning includes priority items and delivery timelines is recorded . Process Mapping and Implementation as liaison and key stakeholder within project delivery and testing of phases to implement business requirements how platforms will be supported in future once delivery is completed, ensure project office hand over
and budgets to ensure resources/funding for the delivery of projects for the year that support business they fit the enterprise architecture and business drivers (i.e. costs of supportability, resiliency, and
processes to increase efficiency and reduce cost drivers related to area of specialisation · Continuously impact on other departments to support improved delivery. · Continually increase understanding of client and stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate knowledge
Manager's role is to ensure successful project delivery to clients, by ensuring that project teams complete comprehensive project plans to ensure successful project delivery, by involving all relevant stakeholders and ensuring personal and confidential information. A valid Driver's License . R40 000 – R50 000 depending on experience