raising the CX bar
and specific queries, by providing a consistent standard of service and compliance and to troubleshoot unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational / N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added
Intermediate Systems Administrator: 1 Year FTC: Banking The successful System Administrator will be expected administrate the Voice-of-the-Client tools for the Banking Client: Cemantica (Client journey mapping) and scalability, and sustainability in line with the Banks Business Strategy. Essential Qualifications : NQF future system enhancements. Ensure compliance with standards. Guide and perform daily operational work requirements appropriately to resolution. Ensure that all standards are observed, and procedures are documented and
Stack Java/Spring Developers: FTC: Banking
The call is for an exceptional individual to solving interesting technical challenges in a Banking Environment. Be involved in all aspects of development environments
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Job Responsibilities
• Manage team and team deliverables
• People and conflict resolution
• Conduct statistical analysis to gain insights from complex datasets, supporting data-driven decision-making
efforts
• Contribute to shaping the organizati
Seeking a Senior SAP ABAP Developer - Banking
As a Senior Developer
a critical role in managing and overseeing the Bank’s operational and tactical development initiatives
programs and projects in alignment with the Bank’s standards, policies, and procedures. Your expertise
One of the TOP banks in S.A. is looking for an experienced Solutions Architect to join the team on
Key Responsibilities:
One of our TOP banks in S.A. is looking for an experienced SAP Developer to join their JHB team on C or BCom