Savor free coffee/hot chocolate and explore the Café Bar for a delightful experience.
configuring hardware and software. Speaking to staff to quickly get to the root of their problem. Providing feedback. Talking staff through a series of actions to resolve a problem. Following up with staff to ensure the
Troubleshoot software/job failures and work with staff to resolve issues Ensure programs are kept in proper documentation Maintain log of failures and work with staff to reduce or eliminate these At least 5 years solid
User support on Shop 7
Maintain oversight and control over all Helpdesk staff in relation to service levels and functional ownership objectives by managing staff; planning and evaluating department activities. Maintains staff by recruiting, selecting orienting, and training employees. Accomplishes staff results by communicating job expectations; planning effort and initiative to communicate, guide and lead staff to comply to policies, process and procedures drafted drafted as an instruction for all ESD employees. Staff Retention & growth. Objective 2 : Client Experience
implementations (retail) Office Support: Assisting staff with IT queries related to their duties Assisting technical queries Anydesk remote support for all staff Sourcing IT equipment Branch management access (retail account management Setup of Desktop/laptop for new staff Key Cloak Manage IT Team & Weekly Roster Manage
implementations (retail) Office Support: • Assisting staff with IT queries related to their duties • Assisting technical queries • Anydesk remote support for all staff • Sourcing IT equipment • Branch management access account management • Setup of Desktop/laptop for new staff • Key Cloak • Manage IT Team & Weekly Roster
equipment
services through nearly 3600 partners/directors and staff in more than 16 offices in Southern Africa. I am
Management Skills: Ability to lead and motivate staff, fostering a positive and productive work environment front and back-office operations