requests from varied inbound sources into the companys Call Management System.
comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational
comprehensive technical support and training to brokers and agents. Spearhead risk management initiatives and operational
Understanding of voice assistant and conversational agent technologies Familiarity with speech recognition
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
implementation, client complaints, comments, reports, call centre queries and other sources. Proactive issue resolution
emergency onsite support is required at the data centre. Professional diagramming and completing of relevant
email your CV to rndounetworkrecruitment.co.za or call 011 622 9526. If you are not contacted within 2
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