Call Centre Learnership Jobs in Johannesburg, Gauteng

Locations

Johannesburg (1)
Midrand (1)

Recency

Last 3 days

Mcse First Line Support Engineer NEW

Midrand

requests from varied inbound sources into the companys Call Management System.

Required to ensure that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined specific processes

Ensure that 98% of all calls are answered within 30seconds

Accountable confirm customers information

Update the call at least once a day with all correspondences and customer

Ensure that the call classification matches the call description

Ensure that

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It Infrastructure Engineer NEW

Johannesburg

li>

Update manager

Clusters / Data Centres

Ability to Manage a

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