overall performance of the regional Time & Attendance technology systems for all operations. Evaluate Manage all licensing exposure within the Time and Attendance infrastructure. Provide experienced (Level 3) for IM service specialists concerning Time and Attendance for all Access control Infrastructure. Manage the Time & Attendance environment. Manage costs associated with Time & Attendance transparently global service delivery review with the Time & Attendance vendors, with input from the regions. Act as
6 Months in Midrand. This role requires you to attend to day-to-day customer queries and to manage and management experience FICA knowledge RESPONSIBILITIES: Attending to assigned queries in a timeous manner. Meeting
Requirements:
6 Months in Midrand. This role requires you to attend to day-to-day customer queries and to manage and
RESPONSIBILITIES:
external stakeholders. · Attending weekly level 10 and daily stand-up meetings. · Attending all knowledge sharing sharing sessions. · Attending Boiler/Troubleshooting sessions when required. · Completing of weekly Timesheet Timesheet · Attending Udemy training courses · Working closely with Intermediate/Snr developers to continually Monitor and ensure that all support calls are attended to and that all tickets are resolved within the the SLA. • P1 & P2 issues need to be attended to if and when required (including after hours) • Ensure
Internal and External Company Customers
- Attend IT incidents and requests.
- Configure new
verification.
AV Support
- Attend to AV requests.
- Attend to 1st line AV problems and escalate
and patches that apply to the environment
Attend to maintenance calls from business via System Administrator document libraries, source control and email.
Attend meetings to understand customer requirements, make
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
repair all installed equipment on a designated site Attend to surveillance installations / management of the (repairs / installations) on a designated site Attend to potential clients site assessments in a professional
step-by-step technical help, both written and verbal. • Attend to all logged support incidents and calls. • Communicate level agreement for issue response/resolution. • Attend to all logged support incidents and calls. • Work troubleshoot issues. • Compiling monthly reports. • Attend customer meetings as needed to troubleshoot critical