qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Financial Management (Finance) - Data Analyst Assets Management - Data Analyst Human Capital Management (HCM) Knowledge Management (KM) - Data Analyst Quality Assurance (QA) - Data Analyst Work Force Management (WFM) Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a
onal Management:
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role.
 risk and compliance management, financial management and human resource management activities. The candidate knowledge of current business architecture, data management and governance with a proven delivery track record
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits dynamic and experienced Business Unit Manager to oversee our client services division. In this role, you will a track record of delivering results in client services, we invite you to join our team and be part of Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum client service operations, including end-user devices (printing, laptops, desktops, managed service desk
Take full responsibility for any in scope monthly service / project reviews and identify opportunities for account manager
Co-ordinate and manage the IT change control process.
Review change requests to ensure they are
changes on IT services and infrastructure.
Develop, document, and implement change management procedures
and policies.
Continuously improve change management processes to enhance efficiency and effectiveness
compliance purposes.
Provide training to staff on change management processes.
Offer support and
implementation of changes.
Develop comprehensive service introduction plans detailing activities, timelines
SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information Management (IM) develops and
/>An IM Change Control Specialist oversees and manages the implementation process of IM changes within
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
Description:
the ICT services sector is looking for a Service Delivery Manager to join their team. The Service Delivery Delivery Manager (SDM) is responsible for the service relationships with one or more customers and is accountable improvement and development of service. This role manages the customers' service level expectations and monitors monitors, reports on, and drives service performance on behalf of the customer through relevant internal internal teams. The SDM actively manages high severity customer incidents and problems, acting as the customers'
An independent management consulting firm specialising in banking and insurance. Through our bespoke bespoke consultancy service, we work with leading banks and insurers to transform the way these institutions projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative strategic insight allows us to provide a unique service to our clients. We are always looking for new CA system implementations. Design and implement management reports and dashboards. Compiling presentations
Service Desk Engineers provide IT end-user support on various components of an IT environment, including incidents or service requests and you will continuously better yourself through training and research and the face of the company. Deliver exceptional service to internal and external customers. Respond to to your Team Leader or MSOC Manager in a timely fashion. Track and manage your work record via regular ticket/ task time entries. Provide guidance and training to customer personnel, empowering the users to