Requirements:
Minimum requirements:
inform or communicate to those required Review and request closure providing a detailed root cause, resolution continuous improvement Attend incident meetings and provide feedback on the tickets as the resource Follow agreed to in C1 contracts to ensure compliance. Provide input for the continuous improvement and enhancement and other sources. Proactive issue resolution is required on a continuous basis. Update and maintain allocated incidents, customised implementations and New Requirement Requests. Build an Operational Base to operationalise
inform or communicate to those required Review and request closure providing a detailed root cause, resolution continuous improvement Attend incident meetings and provide feedback on the tickets as the resource Follow agreed to in C1 contracts to ensure compliance. Provide input for the continuous improvement and enhancement and other sources. Proactive issue resolution is required on a continuous basis. Update and maintain allocated incidents, customised implementations and New Requirement Requests. Build an Operational Base to operationalise
Johannesburg. The position is a technical advisory role providing capacity analytics and planning, infrastructure client's team. The successful candidate will be required to work closely with the Client Infrastructure team who supports the current and future growth requirements for the client. The candidate will work collaboratively (throughout the entire client business, Manufacturing, Sales & Marketing, TFS, Lexus and Hino & Suppliers) IT infrastructure stack. Assessing business requirements or new projects and vetting specifications for
Inventory levels and pricing according to BU requirements Collaborate on developing e-commerce customer operational plan to support business objectives and sales goals across business units Collaborate across functions business unit priorities Proactively manage online sales touchpoints including owned and partner sites Manage inventory levels and pricing as per PM & SH requirements for all products Syndicate relevant e-commerce Manage online customer experience optimising for sales and customer sentiment, including: Process &
Inventory levels and pricing according to BU requirements Collaborate on developing e-commerce customer operational plan to support business objectives and sales goals across business units Collaborate across functions business unit priorities Proactively manage online sales touchpoints including owned and partner sites Manage inventory levels and pricing as per PM & SH requirements for all products Syndicate relevant e-commerce Manage online customer experience optimising for sales and customer sentiment, including: Process &
ing and analysing the performance of different sales channels, recommending actions to enhance profitability essential!
client is a multi-vendor, value-added solutions provider with branches in Johannesburg, Durban and Cape potential clients. MAIN DUTIES & RESPONSIBILITIES: Provide telephone, face to face and online support to the resolve the clients IT system requirements within the agreed SLAs Provide customer service and manage accounts retain a long term business partnership You must provide high level of product knowledge to enable you to value proposition, product range and service requirements Training and certification will be mandatory
incoming customer incidents and requests. The team provides support to our global customer base covering multiple information, interpret expected outcomes and work to provide a solution using your knowledge, investigative Apache/IIS • Web Browsers • HTML/XML/JSON • Business/Sales intelligence software applications • Online retail