coordinate system updates and replacement of 'old' versions
and/or coordinate system updates and replacement of 'old' versions Ensure networks & servers are fully systems, process any follow up action, perform all call resolutions related to assigned areas and ensure
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments Responsibilities: assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation
escalation of any issues and calls. Ensure prompt feedback to all calls assigned and do follow ups with function – logging and maintaining all support calls Matric CompTia A Essential CompTia N or IT Diploma
support. Interaction with clients through meetings, calls, and emails. Handling Tickets and Tasks with the Executing analysis and resolution of Production Support calls. Raising Change Requests (CRs) and writing Functional
(Building strong client relationships to maintain old business and acquire new customers). Ensure that
(Building strong client relationships to maintain old business and acquire new customers). Ensure that