If you are a passionate AWS/ Azure Operations & Incident Manager with strong focus on infrastructure in particular Incident , Problem Management, Configuration Management
business objectives. Prepare and document standard operating procedures and protocols as well as required system system documentation Support operational excellence goals through strong operations knowledge. Resolve escalated problems. Design, develop, update and maintain (operate) the new DAM solution for the PostgreSQL Support system/technical documentation according to present settings Operate DAM Tool in a 24 x 7 manner Monitor functionality relevant interface partners Assist data base operations team application teams with DAM related enquires/problems
in Parktown, Johannesburg is recruiting for an Operating Systems Engineer - to join them on a 3 month contract efficient functioning. Support equipment in a operating system environment, from implementation through by standards Maintain software applications, operating systems, firmware and hardware through regular Perform troubleshooting and incident and problem management and meet service level objectives Perform monitoring compliancy with service level agreements and operational standards. Contribute to the development of and
Manage overall operations and ensure effective and successful management of labor and mentoring, productivity safety measures as established and set for the Operations Department while Serving as the company's representative the operational procedure, systems, and principles in the areas of information flow and management, business business processes, enhanced management reporting, and look for opportunities to expand systems efficiency Planning Collaborate with senior management to develop operational strategies and plans that align with
and manage the IT infrastructure team, providing guidance, mentorship, and performance management.
technology change programme. Work on Technical Project Management to lead on the design, development & rollout solutions that supports a global working model operating within cloud programmes including office 365; efficiency and ability to operate in geographical scattered operational and management teams. Ensuring ITIL implemented to ensure organizational compliance Manage the IT Help Desk to improve customer experience improve efficiency and effectiveness through the managing of training and practical support Exceed stakeholder
change manager to join their team on a six-month-contract. Purpose of the role The change manager will: methodology and lead change management activities. Leverage a change management methodology, process and Enable the design, development, delivery and management of key communications. Assess the change impact Education and experience Grade 12 PROSCI/ADKAR change management certification or designation desired Knowledge uncertainty, consult with the programme/project manager before engaging with stakeholders outside the immediate
Project Management Background
of Project Management Methodology