documentation and handover to maintenance / call centre and accepting handover from presales for new clients role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links and
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
practical experience with IT Infrastructure (Data Centres, Networks, Servers, Storage, Middleware, Cloud
Platforms Operations systems (Windows, Linux), Data Centres, Networks, Databases, Web technologies, Cloud technologies