Accelerated Execution & BPM Change & Communications Lead Business Unit: Everyday Banking – Voice organizational change. Strategic Communications: Develop and implement strategic communication plans to ensure clear
Accelerated Execution & BPM Change & Communications Lead Business Unit: Everyday Banking – Voice organizational change. Strategic Communications: Develop and implement strategic communication plans to ensure clear
required to meet the following criteria: Degree in Communications / Journalism / Media Studies / Project Management Management / related Post Graduate communications qualification advantageous 5 years' experience in a media administration activities Manage effective communication and develop work performance standards Prepares Monitoring of overspending Communicate with clients and stakeholders Communicate with government officials Troubleshoot if any challenges are detected Maintain communication with projects, staff and external stakeholders
required to meet the following criteria: Degree in Communications / Journalism / Media Studies / Project Management Management / related Post Graduate communications qualification advantageous 5 years' experience in a media administration activities Manage effective communication and develop work performance standards Prepares Monitoring of overspending Communicate with clients and stakeholders Communicate with government officials Troubleshoot if any challenges are detected Maintain communication with projects, staff and external stakeholders
criteria:
marketing activities and assessment
• Communicate with corporate CRM regarding activities, planning
timelines
• Plan and implement CRM campaigns and communication initiatives
• Track performance of CRM
guest communication
• Implement communications process to keep track of all communication
•
PowerPoint and Excel, Outlook
Ability to communicate and liaise with internal and external customers
Ability to work under pressure
Ability to communicate at all levels
Proven verbal, written and
Change management Client service strategies Communication Strategies Research methodology Resource allocation and evaluation methods Communicating complex information orally Communicating complex written information solutions Providing professional advice/opinion Communicating job requirements and performance standards to
Change management Client service strategies Communication Strategies Research methodology Resource allocation and evaluation methods Communicating complex information orally Communicating complex written information solutions Providing professional advice/opinion Communicating job requirements and performance standards to
them throughout the change management process. Communicate effectively with stakeholders to ensure alignment practices for implementation. Communication Management: Develop communication plans and strategies to keep service changes. Coordinate the distribution of communication materials through various channels, such as systems, products, and technologies. Excellent communication and interpersonal skills, with the ability to effectively with cross-functional teams and communicate complex information to both technical and non-technical
efficiency. Define and communicate problem, goal and acceptance criteria. Communicate and collaborate with of deliverables. Identify and mitigate risks. Communicate effectively with management on progress, priorities standards. Take ownership for work, tasks, and communication. Provide technical support to field staff on according to company standards. Reporting and Communication Keep project documentation up to date and on