their qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a
IT Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing systems, including anti-virus software, print services and email provision Provide secure access to the including desktop OS, server OS and supporting services(including Enterprise Active directory domain management
Education:
Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive ">At least 8 years’ experience in financial services / banking product management. or product. development financial performance indicators, i.e. growth in the customer base; margin management across portfolio; product economic profit; growth of new customers and penetration into existing customer base.
Our Client in the Financial Services Sector is looking for a Senior Product Manager with extensive experience advantageous. At least 8 years' experience in financial services / banking product management. or product. development financial performance indicators, i.e. growth in the customer base; margin management across portfolio; product growth of new customers and penetration into existing customer base. Customer Service Excellence - Ensure Ensure customer satisfaction and to maximise sales opportunities in consideration of evolving customer
having implemented at least 5 new customer solutions. Guide customers throughout the software implementation deliver timely, outstanding post-implementation service and support. Role Responsibilities: Conduct in-depth requirements and operational objectives of the customer. Produce professional documentation of current direction to both internal implementation team and customer implementation team May contribute to the business presentations Provide prompt, exceptional customer service and support Expertise & Skills: Minimum
client(s) with good customer service in all aspect of administration and delivery of service. 2) Account Development: with customers to clearly understand their needs, add value, provide support and excellent customer service internal departments to ensure the fulfilment of all customer requests. • Act as the client's representative demands are met with a focus on improving the customer experience. • Ensure the effective implementation Oversee relationship with service providers and partners and ensure all the services are delivered properly
from existing customers and on-boarding new customers in the region. You will be the Customer champion and and the face of the Company in ensuring customer satisfaction and positioning the Company as their partner existing revenue streams by minimising churn of services. Drive cross-functional collaboration to achieve Develop revenue from new Company products and services, thereby increasing the Company's share of wallet elevate the Company as the partner of choice for services in Africa and the Middle East. KEY PERFORMANCE
with the Sales and Dev team and customers.
Qualificat
attributes:
strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales driving CRM strategy and maximizing the value of customer data within the organization. CRM Strategy and strategies aligned with business goals to drive customer acquisition, retention, and satisfaction Define and customer insights Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to proper configuration, customization, and integration with existing systems Customize CRM workflows, data