position is also responsible for the effective management of escalations and complaints from clients. Support within SLA. • Adhering to all AD-HOC work given by manager • Available for overtime where workloads require Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
commercially successful systems in fintech, payments, retail banking, credit, e-commerce, or logistics ● Recent industries ● Demonstrated expert knowledge and management of a mission-critical, 24×7 production system
Monitoring the CCTV cameras – Stock taking or managing the assets, maintaining an accurate count of all incidents to the manager – Assist in the day-to-day operations whenever required by the management The post Junior