crucial role in driving the success of outbound calling operations by ensuring that the dialler system
system testing and implementation Manage support calls to ensure user support and that high service levels
data input - Ensure that data captured on client call logging system incident/task is accurate and according
and external stakeholders through email, recorded calls and in person. Ensure process governance and quality
character, setting directions and making tough calls in your roadmap Balance business demands with platform
effectively address customer issues while also being on call to handle escalated matters. Your responsibilities