DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Development Program. • Coach, train, and develop on-team trainers & other employees working toward elevated and feedback sessions • Create and develop high quality and effective training materials such as slides 4p-1a SAST) • 5 years experience as a Corporate Trainer • Highly professional business presentation &
Development Program. • Coach, train, and develop on-team trainers & other employees working toward elevated and feedback sessions • Create and develop high quality and effective training materials such as slides 4p-1a SAST) • 5 years experience as a Corporate Trainer • Highly professional business presentation &
Agritalent client, a leading agribusiness, seeks an IT Quality Assurance Analyst at its Corporate Services Division Pretoria, who will be responsible for ensuring the quality of software and IT systems through thorough testing with developers and stakeholders to ensure high-quality IT solutions. Responsibilities and Duties Plan and oversee product inspection and testing for quality and conformance to specification and deliverables managers) to identify system requirements Track quality assurance metrics Provide feedback and recommendations
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Communications Technology division at the Ithala Trade Centre. We are currently seeking a qualified and experienced Manage the application portfolio ensuring that quality standards are met, projects are completed according system testing and implementation Manage support calls to ensure user support and that high service levels
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
authorisation support calls within agreed SLAs • Administration of authorisation calls on CRM • Actioning Actioning SAP Share Point Access requests and calls logged on CRM i.e. creating new users, assigning access, Exceptional accuracy and strong attention to detail • Quality orientated and self-driven to achieve results •
Communicate, dress, and display positive attitude Quality incident resolution - Ensure incident is resolved pending rules is followed Quality data input - Ensure that data captured on client call logging system incident/task