and operating system issues. Be familiar with hardware and software. Be familiar with operating systems
users; Maintains user confidence and protects operations by keeping information confidential; Prepares Methodology; In-depth knowledge of business systems and operations; In-depth knowledge of IT Services and latest
provide rapid technical assistance, as each shift operates on an 8-hour basis. Utilize your initiative to
procedures to add value to the companies. Deliver operational reports by complying to service level agreements skills Microsoft Office Product Cluster Specific Operational Knowledge Project Management System Development
solutions for computer software problems (e.g., operating systems, application malfunctions), investigating