Operarations Manager to manage overall operations and ensure effective and successful management of labor of information flow and management, business processes, enhanced management reporting, and look for opportunities tasks: Strategic Planning Collaborate with senior management to develop operational strategies and plans that delivery. Work closely with IT team and Accounts Managers and present the solutions to our business customers deliver technically sound services. Coordinate and manage technical tasks within Reflex, as well as with
presentations, interactive displays, and other visual assets for events and trade shows. Work closely with external feedback. Contribute to the creation of design assets and multimedia content for websites, such as graphics narratives through motion graphics. Effective time management and organizational skills to handle multiple skills Good research skills Networking skills Time management See Description See Description
industry is looking for a Technical Lifecycle Management Engineer to join their team. Contract up to end processes with the focus on Technical Lifecycle Management. Support with the Planning, conducting and after after care related to Technical Lifecycle Management activities. Support with the documentation of infrastructure with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the Communication / Optimization/Improvement in IT Service Management (ITIL) with focus on TLM. Review and reporting
report on returns location validated and sent to management highlighting all issues for investigation and technical team focusing on resolving issues and managing client expectations. Identify and communicate communicate urgent attention to technicians or Management. Managing and handling all customer queries. Ensure delivery This would be at the discretion of your Line Manager
Desired Experience & Qualificationmanage the interaction between customers and technicians
in an SAP environment (Treasury, Banking, Cash Management, In-House Cash, Multi-Banking-Connectivity) Work PIC processes (Problem, Incident & Change Management Perform daily operations tasks and end user support Back-out Planning Business Continuity Management (BCM) Change Management (CM) Cut-over Planning Fall-back Fall-back Planning Incident Management (IM) IT Service Management (ITSM) OPS Advanced Training OPS Basic Training Training Problem Management (PM) Release Planning Start Up Management (SUM) System Monitoring Technical Continuity
and resolution of English and German IT Service Management (ITSM) VIP and end-user support requests Be responsible development teams in constantly improving our Endpoint Management platforms stability and availability Work with Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyse and resolve Directory/Azure Active Directory Exposure to device management (SCCM, Workspace One, Microsoft Intune etc) Exposure
APP we provide managed services for end user computing, ICT resourcing, project management and consultation
APP we provide managed services for end user computing, ICT resourcing, project management and consultation
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems Requirements processing, gathering, analysis, management and communication Document requirements in appropriate methodology followed Assist with identification and management of risks Important: A clear criminal record is
system solution to the IT Project Manager / Leader and User Management or System Owner Develop systems Requirements processing, gathering, analysis, management, and communication Document requirements in appropriate methodology followed Assist with the identification and management of risks TechStack: Java 11, 2EE, Junit, SQL