results Work self-directed and independently; may act as subject matter mentor to more junior members Minimum
Escalate deviations in the plan to Agile Master
- Act as a single point of contact between developers and
informed response on first contact with customers. Act as a liaison between the clients and the technical
Escalate deviations in the plan to Agile Master - Act as a single point of contact between developers and
Documentation of all processes/configuration (e.g., act toolchain, CMDB, ResolveIT, SAM) Lead of operation
Management
implementation of solutions. Furthermore, they will act as a technology promoter, trusted advisor and thought
implementation of solutions. Furthermore, they will act as a technology promoter, trusted advisor and thought
improvements. Helping the team to keep focus by acting as a buffer between external distractions and the
Escalate deviations in the plan to Project Manager. Act as a point of contact between Developers and Testers