Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection instructed otherwise or unsure of the outage reason. Assist Area Managers by addressing specific client issues contact with the client. APEX Support: Provide assistance on Apex with complex issues escalated from Senior understanding on IP networking, basic dynamic routing protocols and ISP design Networks. Basic understanding of PtMP
Monitor Field Team groups for escalations and assistance requests, including switch renaming, device connection instructed otherwise or unsure of the outage reason. Assist Area Managers by addressing specific client issues contact with the client. APEX Support: Provide assistance on Apex with complex issues escalated from Senior on IP networking, basic dynamic routing protocols and ISP design Networks . Basic understanding of PtMP
skills · Efficiently responding to requests for assistance from the development team. Accountability · Ensure are delivered timeously. In addition to the above assist the Support Team as follows: • Monitor and ensure (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP). 7. Basic understanding of databases and how they work. 8 languages, and technologies. 10. Good understanding of basic coding languages Soft Skills required. 1. Ability
Bachelor's degree in IT. Experience: 1- 3years Basic understanding of CI/CD pipelines and tools such systems such as Git. Basic knowledge of containerization technologies like Docker. Basic understanding of
to 4 years of experience in Software Development Basic knowledge in software engineering with a focus on Lambda, X-Ray, API Gateway Basic knowledge in multithreaded concepts Basic knowledge in DB optimization
(iStore) and Active Directory Gruppentool (ADGR) Basic knowledge of Active Directory/LDAP Professional documentation skills Basic knowledge of ITIL and ITSM such as Problem-Incident-Change processes Basic knowledge knowledge of ITSM Suite Basic knowledge of Scrum Deep knowledge of operation and maintenance of web applications
/>- Strong organizational skills.
BASIC EXPERIENCE/UNDERSTANDING OF AWS COMPONENTS (in order
/>- Kafka
- AWS EMR
- Redshift
- Basic experience in Networking and troubleshooting network
and debugged. - Strong organizational skills. BASIC EXPERIENCE/UNDERSTANDING OF AWS COMPONENTS (in order (not drag and drop) - Kafka - AWS EMR - Redshift - Basic experience in Networking and troubleshooting network
with MDM and support MDM projects Requirements Basic knowledge of the FLC product portfolio (technical