go-lives safe and successful - Follow up on incident tickets to ensure long-term improvement - Actively make make suggestions to reduce the number of problem tickets - Proactive improvements in daily IT operations
safe and successful
- Follow up on incident tickets to ensure long-term improvement
- Actively
make suggestions to reduce the number of problem tickets
- Proactive improvements in daily IT operations
and post Go-live support. Operations experience (ticket handling, problem, incident management) Jira and up to 2 weeks at a time (international). ROLE: Assist in the migration of a business application that post Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira
and post Go-live support. Operations experience (ticket handling, problem, incident management) Jira and post Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira
practices to ensure ongoing excellence. ROLE: • Assist in the migration of a business application that post Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira
practices to ensure ongoing excellence. ROLE: • Assist in the migration of a business application that post Go-live support. • Operations experience (ticket handling, problem, incident management) • Jira
changes, new functions and bugs compiled • Request ticket updated according to status • All relevant code
Midrand Description GRADUATE Purpose of the job is to assist the Product Management team with daily functions cost savings can be implemented. Partnerships assistance: Support partner and supplier relationships by partnership administration functions are completed. Assist the Sales and Pre-sales teams by gathering information customer solutions. Handle queries from partners, assist where necessary and liaise with team members to feasible level that delivers commercial value for JE. Assist in partner systems and processes in support of
training to colleagues and users when required Assist with training – when required Compiling of user between development and support environments Assisting with the business case Planning and monitoring appropriate format depending on the methodology followed Assist with the identification and management of risks
Key Objectives: Security Policies and Standards : Assist in developing and enforcing security policies, standards, and procedures. Security Incident Response : Assist in the investigation, analysis, and resolution and changes across various cybersecurity domains. Assist in diagnosing and resolving complex technical issues occurrences. Solution Design and Implementation Support: Assist in the design and implementation of advanced security