is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa Mapping network printers Service Delivery Working together as a team to reach department/team's goals by respecting each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
problematic customers for connection tracking (PING, TRAFFIC, UPTIME). Update PRTG with missing or incorrect
problematic customers for connection tracking (PING, TRAFFIC, UPTIME). Update PRTG with missing or incorrect
measures as established and set for the Operations Department while Serving as the company's representative objectives. Contributor into the development of the Departments Operations Strategy and into supporting organizational improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT
measures as established and set for the Operations Department while Serving as the company's representative objectives. Contributor into the development of the Departments Operations Strategy and into supporting organizational improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT
with other IT staff and departments to ensure smooth functioning of IT services and projects Documenting
vulnerabilities promptly and efficiently. Analyze network traffic patterns and performance metrics to identify potential Architect, implement, and maintain specialized network services, concentrating on all aspects of network infrastructure pre-planned alternative routes or systems to restore service in networks and communication environments. Promote
Our client requires the services of a Technology Integrator (Expert) – Midrand/Menlyn/Rosslyn/Home Office partners and other departments and maintaining data consistency across departments and process partners Empower users for example through training and self-service solutions. Develop a deep understanding of processes
op and implement an Endpoint Management Cloud Service Strategy focusing on Azure
home-grown tech company that builds tools and services that enable affordable internet access to Ekasi Africa, while providing the absolute best customer service and experience possible. Ikeja has a culture of warehouse staff, as well as the finance and sales department • Drive the implementation of all warehouse activities