founded in the mid-2000s, is an accredited education services organization delivering high-impact skills development projects and the company's overall financial health, encompassing budgeting, forecasting, financial
VIP Support Engineer will proactively check the health status of VIP hardware, software and network environment environment, while providing the highest customer service. The engineer answers incoming calls, tracks all track and escalate issues seamlessly. Compile daily health checks within the environment to highlight any much calls on first call resolution Perform daily health checks in the environment to assure all systems IT operations (essential) Experience in Remedy Service Desk (advantageous) Detailed track record of VIP
back-office administration to ensure proper server/service monitoring and administration, backups and job infrastructure in accordance with service level agreements (SLA's) Perform daily server health checks Continuous Maintenance:
back-office administration to ensure proper server/service monitoring and administration, backups and job
in accordance with service level agreements (SLAs)
Perform daily server health checks
Continuous
operations from product development to customer service. Keep abreast of new security threats and vulnerabilities their effectiveness. Manage security vendors and service partners, ensuring that they meet all contractual Cybersecurity Risk Framework. Performing technical health checks for these Cloud platforms/environments prior transitions to the Security cloud services such as tenant setup and service configuration, focused on cloud technical support for Phakamo Security services and resolve service-related issues through research and
assessment policies. • Operate and maintain the health of the network security system architecture including
assessment policies.
Our client requires the services of a Technology Integrator (Expert) – Midrand/Menlyn/Rosslyn/Home Office Proactively monitor the SAP systems to ensure secure services with minimum downtime. Trouble shooting and maintenance: NetWeaver release. Proven experience with SAP system health checks, dump/trace analysis and monitoring tools
improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT raising the team's overall acumen. Work with service provider partner to ensure the proper level of and quality are executed within the contracted services. Understand the approach required to influence
improve cost effectiveness. Ensure that all new services are designed to deliver the levels of availability the final service design to meet operational needs of the business to ensure excellent service delivery enhancements. Understand the interrelationships of services including Systems, Security policy and Core ICT raising the team's overall acumen. Work with service provider partner to ensure the proper level of and quality are executed within the contracted services. Understand the approach required to influence