processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning, conducting and with other experts with regards to IT Service Management. Ensure, drive, steer, report and improve the ation/Optimization/Improvement in IT Service Management (ITIL) with focus on TLM Review and reporting with stakeholders of TLM Crisis Management and Emergency Management when required. Engaging with GROUP IT Operational Experience as per ITIL Project management experience. Agile Methodology knowledge and experience
Entra, Microsoft MDM solution, PowerShell Package Management.) Take part ownership of a GROUP portal solution solutions Developing and implementing a Endpoint Management Cloud Service Strategy and it´s technical architecture operating system deployment like upgrade & patch management as well as distribution of software Define and to date. You take a leading role in endpoint management cloud projects like EntraID, Intune, M365 Technical large and small audiences (Senior Executives, IT management and developers) Responsible for developing, maintaining
7 Bachelor's Degree in IT/Project Management/Programme Management or equivalent. ITIL Foundation Certificate
with quality and delivery requirements. Identify risks / impediments and proactively resolve and / or escalate as per AWM Charter or as decided by department manager. Important: A clear criminal record is required
requires the services of a Delivery Assurance Manager (Advanced) – Midrand/Menlyn/Rosslyn/Home Office the myCollaboration Product Owner and the Line manager of the Workspace department to steer and support the feature team from a technical point of view. Manage a technical DevOps team in the Sub Product Owner Stakeholder-Requirements) Timely escalations of Sub Product risks to the Product Owners if timelines, deliverables in coordination with the Product Owner and Line manager in charge. Assist to ensure stability of systems
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems Translating and simplifying requirements Requirements management and communication Requirement's analysis Document
with ITIL processes (Problem, Incident, Change management) ESSENTIAL SKILLS Experience in Windows Client Client (Windows 10) OS troubleshooting and patch management Experience with Scripting (C#, .Net, PowerShell Change and Problem management) Plan and execute maintenance tasks (change management) Plan and execute lifecycle tasks (technical lifecycle, change management) Resolve incident tickets Analyze and resolve
Certification SAP SD Solid experience Vehicle Management System (VMS) added advantage. MM Expertise Any ADVANTAGEOUS SKILLS SAP S4HANA experience Vehicle Management System (VMS) experience ABAP debugging beneficial
on-site IT assistance to end users. Ordering and managing printer toners, logging printer services and faults
experience. COMMENCEMENT: As soon as possible ROLE: Manage authorisations and access related issues. Support