Programming
previous IT Service Desk experience Excellent data capture and typing skills Must be able to use all Microsoft Line Support Engineer is responsible for the capturing of customer requests from varied inbound sources for effective, detailed and accurate request capturing Accountable to confirm customers' information
various parties, driving results, verification and capturing of information into the Service Desk Application description Ensure detailed and accurate solution is captured into the call when resolving the call Responsible resolution Responsible for ensuring that all details captured into call management system are accurate, error
Quotation and FRC Abuntex Workload driven including admin Integrated repair negotiating Referral savvy Qualifications
have) Exposure to / knowledge of how trades are captured/booked and how they feed through the clearing
Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely
Internal Operations Team, Management and Tenants, capturing Performance Trends against the KPIs. Prepare timely
manual data intervention, avoiding unnecessary data capture and/or work effort duplication, etc. Map customers'
manual data intervention, avoiding unnecessary data capture and/or work effort duplication, etc. The focus
implementation of all warehouse activities being accurately captured on Odoo and/or another related software • Proactively