Call Centre Agent%2csanral Jobs in North Johannesburg

Call Coordinator Midrand

 Datacentrix

Midrand

We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties

 share this job on whatsapp

Support Agent Jhb - North

 Pillangó Placements

South Africa

PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases

 share this job on whatsapp

X2 Service Desk Agent I

Sandton

 Negotiable

Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.

Data Center Engineer Jhb - Northern Suburbs

 Cletech Recruitment

North Johannesburg

Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Internal Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding

 share this job on whatsapp

Electrical Engineer Sandton

 Headhunters

Sandton

company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent

 share this job on whatsapp

Ai- Solutions Architect

Sandton

 Monthly

and Consulting experience with preferably Data Centre Infrastructure and ICT environment.

Mcse First Line Support Engineer

Midrand

requests from varied inbound sources into the companys Call Management System.

Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

  ---

   share this job on whatsapp

Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

 share this job on whatsapp

Reservations Manager Sandton

 Cyberpro Consulting

Sandton

reservations team. Tasks Management of 6 Booking Agents for 5 hotels with a total of 465 rooms. Manage Manage human resource in the department – 6 Booking Agents. Manage resource planning – shift work. Manage

 share this job on whatsapp