We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases experience R 13000 - R 15000 - Monthly plus Medical Aid, Provident (Included in CTC)
positions which you may be suited for. plus Medical Aid, Pension Fund and Performance Bonus
company, is seeking employ an experienced Data Centre Infrastructure - Electrical Engineer to join their and Consulting experience with preferably Data Centre Infrastructure and ICT environment. Architectural Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and relevant product certification infrastructure and plant design and commercialisation. Data centre plant infrastructure. Oversee project production competitors' products. Investigate customers of data centre operations complains, determine. nature extent
you’ll do:
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
reservations team. Tasks Management of 6 Booking Agents for 5 hotels with a total of 465 rooms. Manage Manage human resource in the department – 6 Booking Agents. Manage resource planning – shift work. Manage
reservations team. Tasks Management of 6 Booking Agents for 5 hotels with a total of 465 rooms. Manage Manage human resource in the department – 6 Booking Agents. Manage resource planning – shift work. Manage
that communicate trends, patterns, and predictions. Aid in creating internal audit models and reports to that communicate trends, patterns, and predictions. Aid in creating internal audit models and reports to
support calls.