We are seeking a skilled JDE Technician to join our team. The successful candidate will be responsible
Services. They are looking for an Onsite Support Technician to join their branch in Sandton, Johannesburg
Job Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice Responsibilities: Technician Service Accurately allocate on site tickets to the relevant technician/branch/contractor
Responsibilities
Arrange and scheduling meetings for all technicians and updating them on any changes or appointments technical questions or queries to the correct technician. Responsible for timely and effective response support and administration duties required by Technicians and customers. Providing technical support to Identify and communicate urgent attention to technicians or Management. Managing and handling all customer follow up with customers. Provide support to technicians and any administration or support requests. Maintain
Ethernet etc. Strong foundational knowledge in electronics and electrical engineering principles KPAs: Develop
Network and Security support • Build, configure and repair computer hardware and other devices • Troubleshoot
agreed processes Aduit of the vehicle assessment and repair process Key relationship audits Gap analysis and