Essential Skills Requirements:
- Strong background in mathematics and good analytical and problem-solving skills.
- Any additional responsibilities assigned in the Agile Working Model (AWM) Charter.
Languages:
- C#, Python, SQL, PL/SQL
understanding of hardware breakfix processes. Service Level Agreements play an important part for this role be able to use Microsoft Office Proficient data entry skills Proficient in English 2 years' experience incidents and requests in order to achieve Service Level Agreements. Effective verbal and written communication incident is reassigned to other functional levels such as 2nd Level, Field Service Engineers etc. Ensure that and update incidents via the activity history entries Responsible for escalation for P1 incidents via
follow the up until completion.
QUALIFICATION
Having
take your software development career to the next level? With a decade of experience at a top JSE-listed developers across various industries and seniority levels. I partner with leading software firms, startups
to interact with the business community at all levels, from facilitating design workshops and conducting for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within technology; processes and business needs in varying levels of detail within an area of speciality; and can workshops with business users (up to executive level) in order to gather requirements, generate ideas
to interact with the business community at all levels, from facilitating design workshops and conducting for Business Analysis and works at the highest levels of abstraction, ambiguity, and complexity within technology; processes and business needs in varying levels of detail within an area of speciality; and can workshops with business users (up to executive level) in order to gather requirements, generate ideas
Service Delivery. Maintaining an effective Service Level Management (SLM) process by defining SLA, OLA and Configurations. Service Level Management: Service level management Incident Management. Service level management Change Change Management. Service level management Request Management. Creating service targets for all of the
position is for you to support users and offer level 1 support, with the prospect of national travel manipulation via SQL. (INSERT, UPDATE and DELETE). Level 1 Support Responsibilities: Response to tickets with the candidate's qualifications, skills and level of experience R 13000 - R 15000 - Monthly plus Medical
collaboration skills will be the key to our success. Level 1 Process Integration: We're breaking barriers and journey? Tech Integration: Get your groove on with level 1 technical integration across various technologies