documentation; providing help desk support and training users; Maintains user confidence and protects systems and operations; In-depth knowledge of IT Services and latest technology; ERP System experience: excellent analytical, problem solving and customer service skills; Ability and aptitude to continuously search
Develop specifications for business information services. Manage incidents, bug fixes, and change requests Build and maintain client relationships. Provide training on new functionality. Conduct post-implementation
deadlines Using Pastel Evolution and CRM systems (training provided) Ensuring general administration is maintained
deadlines Using Pastel Evolution and CRM systems (training provided) Ensuring general administration is maintained
system usage. Provides technical assistance and/or training to peers, other departmental personnel, and users
qualification i.e., Bachelor of Commerce, Information Services or any other related discipline A minimum of 3
qualification i.e., Bachelor of Commerce, Information Services or any other related discipline A minimum of 3