sectors is seeking to add an Installation and Support Technician to their PE based team. An exciting including sales, installations, setup, and customer support, to address client needs and escalate issues as records of installations, configurations, and support activities, ensuring documentation is up to- date and N preferred Previous experience in technical support, installation, or maintenance, preferably within
including sales, installations, setup, and customer support, to address client needs and escalate issues as records of installations, configurations, and support activities, ensuring documentation is up to- date preferred
Troubleshooting and user support.
of role: The Technician will provide technical support to stakeholders including salespeople and customers mediums to execute support functions Main responsibilities: ● Ensure that technical support is provided on nature of problems requiring extended technical support services ● Prioritize and schedule problems. Escalate appropriately experienced technician. ● Test suggested support fixes to ensure the problem has been adequately organization. ● Ensure that technical assistance, support and specification review with sales staff is provided
of role: The Technician will provide technical support to stakeholders including salespeople and customers mediums to execute support functions Main responsibilities: ● Ensure that technical support is provided on nature of problems requiring extended technical support services ● Prioritize and schedule problems. Escalate appropriately experienced technician. ● Test suggested support fixes to ensure the problem has been adequately organization. ● Ensure that technical assistance, support and specification review with sales staff is provided
Technical Troubleshooting and user support. Remote administrative support. Assisting in all IT critical points learn. Willing to be “hands on”, flexible and supportive. Good communication and people skills. Team Player
Technical Troubleshooting and user support. Remote administrative support. Assisting in all IT critical points learn. Willing to be “hands on”, flexible and supportive. Good communication and people skills. Team Player
ideally with a knowledge of Pastel installation, support, configuration, as well as working knowledge of
team. Serve as the first point of contact for IT support within the organisation. Install, configure, and upgrading antivirus and firewall software. Provide support to staff encountering challenges with computers Minimum of 2 years relevant experience in an IT support role. Strong troubleshooting and problem-solving
ideally with a knowledge of Pastel installation, support, configuration, as well as working knowledge of Good working knowledge of the setting up and support of LAN Wi-Fi, printers, etc, as well as VoIP telephone telephone systems and domain and email hosting support. Experience in Windows Servers advantageous. professional