computing technologies, Business drivers and emerging computing trend
Qualifications and Experience:
continuous learning. The Support Technician will assist customers and internal staff through various channels channels, log and update support calls, offer basic operator training, and travel across Sub-Saharan Africa
training when not attending to a client Be willing to assist as On-Site Technician when needed at certain customers programming non-negotiable Basic Room control experience. Audio experience including basic DSP programming Video
when not attending to a client • Be willing to assist as On-Site Technician when needed at certain customers non-negotiable • Basic Room control experience. • Audio experience including basic DSP programming •
interfaces to ensure a seamless user experience.
Cloud computing technologies, Business drivers and emerging computing trend Very good knowledge and experience Integration Assisting with the business case Experience with MSFT Bot Framework with Virtual Assistant is Qualifications
documentation
- Stay up-to-date with industry trends and emerging technologies
- Participate in code reviews
of test results. Document anomalies and issues. Assist in identifying database of software defects. Verify Office, especially Excel (Advance) REST APIs and basic SQL experience (at least 2 to 3 years experience
Familiarity with call centre technologies and software. Basic understanding of IT service management principles operations. Develop and implement plans to handle emergencies and unexpected issues in the call centre and