Responsibilities
platform application support to achieve customer satisfaction and service excellence.
platform application support to achieve customer satisfaction and service excellence. Accountable for problem support. Ensure high standards of customer engagement and services are maintained. Expected to complete fruitless, wasteful and irregular expenditure. Customer Service Maintains effective working relationships relationships with customers (both internal and external) towards rendering highest quality of services. Represents Functional Consultant in implementing Dynamics 365 Customer Service. Strong understanding of Microsoft Dynamics
for client environments. Customer Service: Provide exceptional customer service, effectively communicating
through with team and relevant stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service service to customers (internal and external) according to the service standards as set by the company. Ensure
project management and analysis skills Team and customer service oriented Write and maintain documentation
terms and conditions that were agreed on. Customer Service Management Liaise with tenants and resolve
terms and conditions that were agreed on. Customer Service Management Liaise with tenants and resolve
ATTRIBUTES: Diagnostic and problem-solving skills. Customer service. Must be patient. Must be curious. Must be
of the latest IT trends.